BLACK+DECKER Steam Mop, White (HSM13E1)

Curated from 114 real Reddit conversations

Refreshed on: March 10, 2025

BLACK+DECKER Steam Mop, White (HSM13E1)

Brand: BLACK+DECKER
Price: $39
Snoop Score:
2.8
Sentiment
0.0
Popularity
0.0
Technical
4.4

Snoop's Take

The BLACK+DECKER Steam Mop is designed for chemical-free cleaning of sealed hard floors using the power of steam. It heats up in 30 seconds and features a swivel head and microfiber pad to tackle everyday messes. User feedback, however, paints a less-than-stellar picture with multiple users lamenting its failure to perform as promised. One exasperated review noted, “the steam wasn't producing any steam. The water wasn't pump from the tank,” highlighting issues with both heating up and water pumping. These comments underline a recurring problem with mineral buildup and defective steam production, making the mop far from reliable. In conclusion, while the concept of a quick and chemical-free cleaning tool is appealing, the product struggles in practice based on community feedback, and it is not recommended within its category for those seeking dependable performance.

Not for you? Check out our other rated Steam Mops

Ours leaked and left streaks so now it’s a deck mop.

Insightful Chatter

the steam wasn't producing any steam. The water wasn't pump from the tank.

Negative Feedback
Product
2.8
BLACK+DECKER Steam Mop, White (HSM13E1)
Daily Floor Maintenance
5 / 10
Sanitizing Kitchens and Bathrooms
5 / 10
Pet and Child-Friendly Cleaning
5 / 10
Deep Stain and Grime Removal
5 / 10
See how this compares to all Steam Mops

Where it needs some work!

Areas to watch—feedback on possible improvements.
Mineral buildup affects water pump and steam production
the steam wasn't producing any steam. The water wasn't pump from the tank.
Is you want to avoid this in the future, pick up some distilled water and only use that.
Fails to heat up or produce steam
I'm so frustrated! It is turning on and looks like it will work but it doesn't heat up or steam.
Sounds defective.

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Core Power Plays

The specs and strengths that make it shine.
Effective cleaning performance
Oh hell yes! I adore my steam mop. I’d marry it if I could.
Aw man, steam mops are great.
I like to mop almost daily and I love mine.
Convenience and fast heating benefits
It heats up in like 30 seconds and gets to work right away, which is a big plus if you don't want to wait around.
Unexpected accessory color issues
The pad is blue! The goddamn pad is blue!!!

Hidden Hero Hacks

Unexpected tricks and side‑door uses you’ll love.
Exploring alternative scent enhancements for steam mopping
I like the way my steam mop cleans, the problem is that every time I steam mop, I lack that clean smell on the floor.
‘Clean’ has no smell.
Don't use anything other than water inside a steam mop.
I used to spray hardwood floor cleaner on my hardwoods and use the steam mop.

Buyer’s Cheat Sheet

What to check before you click ‘Add to Cart.’
Floor compatibility concerns with steam mops
I've read that you shouldn't use a steam mop on real wood floors because the combination of heat, moisture and pressure can damage them.
I wanted a steam mop but apparently it has to be used on waterproof flooring, which all laminate is not waterproof.
If you are trying to take care of your hardwood floors dont use a steam mop.
As long as it dries quickly I haven’t seen any issues.
Convenience benefits over traditional mopping
a steam version will be a revelation.

Cautionary Callouts

Know the pitfalls before they catch you off guard.
Water tank leakage issues
Ours leaked and left streaks so now it’s a deck mop.
Mine leaks too! If I turn it off with any cleaning solution left in the tank it all slowly drains out onto the floor.
I have the same issue and have resorted to just squirting the cleaning solution directly on the floor and not using the tank anymore.
Mine leaks too (even when brand new). So I removed the tank completely and just spray a bit of cleaning solution with a spray bottle.
Mixed cleaning effectiveness requiring additional scrubbing
What’s the “magic” part I’m missing?
If you want to steam clean without scrubbing at all, you need an industrial grade high pressure steamer.
It feels like I’m still scrubbing just as hard.
Issues with mineral content leading to residue buildup
So I have to use bottled water or I get white powder everywhere when I clean.
Doubts about hygienic claims and effective steam performance
I thought the hygienic claim on them was supposed to be a myth because to kill 99% of germs with heat means getting to above 121C for fifteen minutes.
I think that any good steamer is fine for a house, with the extra benefit of making cleaning _a lot_ easier.
Overhyped multi‐surface cleaning performance
a big household steam cleaner falls into the same category as those electric scrub brushes: things influencers push because they get the Amazon commission.
Concerns over lower build quality compared to professional models
I kind of believe in steamers (vs plain steam mops). Much more powerful and versatile.
Basically there are not many good quality options without entering the monster machine market.
My mum's Polti from '84 is very good.

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